Shipping policy

We are committed to fast, reliable shipping and aim to dispatch all orders as quickly as possible.

We are a Melbourne-based small business, which means deliveries within Victoria — and often other states — may arrive faster than estimated.

Shipping Options & Delivery Times

We currently offer the following shipping options within Australia:

Standard Shipping

  • Estimated delivery: 3–6 business days

Express Shipping

  • Estimated delivery: 2–4 business days

Delivery timeframes are estimates and begin once your order has been dispatched.

Order Processing & Dispatch

  • Orders are usually processed and dispatched within 1–2 business days

  • Orders placed on weekends or public holidays will be processed on the next business day

  • During busy periods (sales, promotions, holidays), dispatch times may be slightly longer

Shipping Carriers

We ship orders using trusted Australian carriers, including:

  • Australia Post

  • Aramex

The carrier used will depend on your location and the most efficient delivery option available.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

You can use this tracking number to follow your delivery directly with the carrier.

Delivery Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Courier service disruptions

  • Incorrect or incomplete address details provided at checkout

  • Weather events or circumstances beyond our control

Incorrect Address Details

Please ensure all shipping details are correct before placing your order.

We are not responsible for orders delayed, lost, or returned due to incorrect address information supplied by the customer.
Additional shipping charges may apply for re-delivery.

Lost or Missing Parcels

If your parcel appears lost or has not arrived within the estimated timeframe:

Contact Us

If you have any questions about shipping or delivery, please reach out to us:

📧 contact@ageandabilitywaterproofblanket.com.au